We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
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Flexible High-Low Design · Cooling Air Holes · Natural Thai Latex
💧 Say goodbye to night sweats. Say hello to better mornings.
Crafted for hot sleepers and restless nights, this cooling latex pillow features a wave contour shape that keeps your neck in optimal alignment — while built-in cooling channels allow constant airflow to whisk away heat. Made with natural Thai latex, it’s naturally breathable, anti-bacterial, and designed to stay cool, night after night.
💛 5-Year Warranty Promise
We back our quality. If the pillow deforms (without human damage) within 5 years, email info@thailatexpillow.com with your order number and we’ll send you a new one — no fuss.
Feature | Details |
Dimensions | 60× 40× 10/8/12 (cm) |
Core Material | Natural Latex (From Thailand) |
Cover | 1 x Soft cotton pillow case(removable) |
Recommended Use | Side & Back Sleepers |
Certification | eco-INSTITUT / LGA Tested / Thailand Trusted Quality |
Design | Ergonomic High-Low Contour Design + Air Holes |
eco-INSTITUT / LGA Tested / Thailand Trusted Quality
Cooling Air Hole Design
Uniquely engineered with open-air channels throughout the latex core, it allows heat to escape and fresh air to flow — helping you stay dry and comfortable all night.
Ergonomic Contour Design
High (10cm) and low (8cm / 2cm) sides cater to different neck lengths and sleep styles, promoting spinal alignment.
Natural Latex Core
Free from toxins, breathable, hypoallergenic, and dust mite resistant — ideal for sensitive users and healthy sleep environments.
Long-Term Durability
Unlike regular foam or memory foam pillows, Natural latex retains its bounce and structure for years.
Easy Maintenance
Comes with a removable, machine-washable cotton-blend cover for daily hygiene.
Hot sleepers looking for better airflow and temperature regulation
Side and back sleepers needing ergonomic contour support
People with neck pain or poor posture
Sensitive sleepers who need non-toxic, hypoallergenic bedding
Those seeking an eco-conscious, long-lasting sleep investment
The latex core is not washable, spot clean only with a damp cloth.
The outer cover is removable, cold wash and air dry.
Keep away from direct sunlight or heat to preserve latex quality.
Store in a well-ventilated area when not in use.
Our sculpted latex shells your neck and shoulders, keeping your spine perfectly aligned so you wake up energized—no more morning aches.
Pick the loft that suits you: medium for dreamy back-sleep comfort, or higher for side-sleep bliss. Finally, a pillow that adapts to your habits.
100+ airflow channels and moisture-wicking latex work together to whisk away heat and sweat—no gel chills, just all-night freshness.
Engineered to hold its shape and bounce—night after night, year after year. No flattening, no sagging—just reliable support you can count on.
Made from natural latex with no harsh chemicals. Any mild “rubber” scent disappears within 48 hours, leaving pure comfort.
Loved by sleepers everywhere. Engineered to resist flattening and backed by rave reviews from long-time users.
You may return most new, unopened items within 30 days of delivery for a full refund. To qualify for a full refund, returned items must be unused, unopened, and in their original packaging.
We will cover the return shipping costs if the return is due to our error, such as receiving an incorrect or defective item. If your return is due to a change of mind or ordering the incorrect product, the return shipping cost will be at your own expense.
You can expect to receive your refund within four weeks from the date your returned package is handed over to the shipping carrier. However, refunds are often processed much faster. This estimated time frame includes:
To initiate a return, please email us at info@thailatexpillow.com.au with the following details:
We offer shipping to virtually any address within Australia and internationally. Please note that some products may have restrictions and might not be eligible for international shipping.
All orders are processed and dispatched within 24–48 hours of placing your order. Estimated shipping and delivery dates will be provided during checkout based on product availability and your selected shipping method.
Our standard shipping within Australia typically takes 3 to 5 business days. International shipping times vary by destination and can range from 7 to 21 business days.
Please note that shipping rates for many items are weight-based. The exact weight of each product can be found on its individual detail page. To comply with our shipping carriers' policies, all item weights will be rounded up to the nearest full kilogram (kg).
If you have specific shipping questions or special requests, please contact our support team prior to placing your order. We're always happy to assist!
Is it really natural latex? | Yes – our pillows are made from natural latex, sourced from sustainable farms in Thailand, free from synthetic fillers or harmful chemicals. |
Will it feel hot during summer? | No – latex has a naturally open-cell structure that enhances airflow, keeping the pillow breathable and cool throughout the night. |
Does it support the neck and relieve pain? | Absolutely – the ergonomic design supports natural spine alignment and helps reduce pressure on the neck and shoulders. |
How fast is shipping? | We ship directly from Australia. Orders are dispatched within 24–48 hours, and standard delivery takes 3–5 business days. |
Can I return the pillow if I’m not happy? | Yes – unopened pillows can be returned within 30 days. Just email us with your order number and reason, and we’ll send you a return label. |
Is it safe for kids or the elderly? | Yes – our latex is hypoallergenic and gentle on sensitive skin. We also offer different pillow shapes suitable for all ages. |
I'm a side sleeper and usually wake up feeling sweaty, but this pillow kept me dry all night. The air holes really work, and the latex feels super comfy, not too soft, not too firm. The high-low side is surprisingly helpful. I wish I had found this sooner.
Thanks Jason! We're thrilled the pillow is helping with night sweats and side sleeping. The high-low side was designed exactly for that extra bit of comfort. Appreciate the support!
This pillow gives the perfect amount of support without feeling too hard. My neck used to feel stiff in the morning, but not anymore. It holds its shape well through the night, and the included pillowcase is soft, breathable, and easy to remove for washing. Honestly one of the best-designed pillows I've ever used.
Thank you, Emily! We're so happy you're waking up without stiffness and enjoying the breathable pillowcase. Your feedback means a lot!
This is my first latex pillow and I'm impressed. It feels fresh on the skin but doesn't give that sharp cold like gel. The vented holes really make a difference. Even during a hot flush, I didn't feel sweaty. Love the flexible shape too, I let my husband try it once and now he wants one.
Thank you, Lily! We're so glad your first latex pillow experience has been such a good one. That 'cool but never cold' feel and the breathable design are exactly what we were going for. And we love that your husband wants one now too, sounds like a household win!
What I love is how thoughtful the shape is—one side is higher and one is lower, so I can switch depending on how my neck feels that day. And the ventilation holes actually work. My head doesn't feel hot or sticky anymore, even on warmer nights. Much better than those gel ones that feel wet or icy.
I've tried a few gel cooling pillows before, and they always start out too cold and give me a slight headache. This one's different—it stays cool but never too cold. Plus, I no longer wake up with sweat stuck to the back of my head. The natural ventilation is next level. The dual-height design is also genius. I use the lower side when I'm on my back and flip to the higher side for side sleeping.
Thank you, Karen! We're so glad you found our cooling latex to be the perfect balance — never too cold, never sticky. That dual-height design is definitely a customer favorite, and we're thrilled it's working for your sleep style.
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